Please take the time to read these special conditions, as Sydney Peace Foundation has been required to make changes to its terms and conditions and procedures. While COVID-19 public health orders and NSW Government requirements are in place, the terms and conditions under this section will apply.

The changes are designed to help keep everyone safe, and to support our guests, audience, speakers, performers and staff in line with current requirements and restrictions relating to COVID-19. They are summarised as follows:

• Please stay at home if are you are unwell or pose a risk to others. If you are symptomatic, we may refuse entry to minimise the risk to others.
• While this section is in effect, we are offering the flexible ticket arrangements set out below.
• Our venues have implemented changes to a number of our practices – when you visit you will see changes relating to physical distancing, entry and exit points, security arrangements, queuing, event and door opening times, interval arrangements (there may be no interval), food and beverage service, selling of merchandise and cloak room policies.

The following conditions now apply in relation to tickets for, and attendance at, Sydney Peace Foundation event.

Any conditions imposed by the event venues also apply.

• View Sydney Town Hall conditions
• View Carriageworks conditions

COVID safe practices and contact tracing requirements

You can only purchase tickets from Sydney Peace Foundation if you provide us with the minimum contact details required by the law, which includes your name and phone number or email address. If you purchase Event tickets from a third party, they may have additional sales terms, including sharing your contact details with us.

In the event that the NSW Health or other Government Department makes a request, we may be required to disclose your personal information (such as full name, contact email &/or contact phone number) for contact tracing purposes. By purchasing your ticket, you are providing us with your permission to do so.

If you are attending the Event as part of a group, as the primary ticket purchaser, you are responsible for knowing the contact details of all attendees in your group. In the event you are contacted directly by the Government, including the NSW Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly.

If someone else will attend in your place (including where you have resold your ticket(s), you must obtain their contact details and permission to share their contact details with Sydney Peace Foundation or require them to email us at .

Please see our Privacy Policy for more information on how we manage your personal information.

Conditions of entry

If at the time of the Event either you or any other guests or attendees of your group fall into any of the categories listed below, you agree not to attend the Event:

• If you are experiencing symptoms such as a fever, cough, sore throat, loss of taste or smell or a runny nose;
• If you should be self-isolating for any reason including –
  • if you have attended a COVID-19 case location as outlined on the NSW Health Website in the last 14 days;
  • if you are waiting for a COVID-19 test result; or
  • if you have been in contact with a confirmed case in the last 14days.
• Check-in using the Service NSW mobile app. Please ensure you have downloaded the Service NSW app and logged in before arriving to avoid delays. If you do not have a smartphone, staff will assist you on arrival.
• Please use contactless payment methods at all transaction points in our venues.
• Practice good hand hygiene by cleaning your hands thoroughly for 20 seconds with soap and water, use the hand sanitising stations throughout our venues and cough or sneeze into your elbow or a tissue, and immediately place the tissue in the bin.

You also agree to consider your own safety, wellbeing and any applicable government advice before attending the Event.  By attending the Event, you accept any risk associated with the Event, including in relation to COVID-19.

This guidance will be updated as further Public Health Orders or government advice is provided.

Sydney Peace Foundation is working with our venue partners to provide the following:

• Hand sanitiser is available at main entry points and throughout our venues.
• Frequently touched surfaces are cleaned regularly throughout the venue, in addition to routine cleaning in adherence to current NSW Health recommendations.
• Patron contact details are collected when tickets are purchased for contact tracing purposes.
• Signage will be on display, helping to ensure 1.5m distancing is being followed, along with a greater staff presence. Please follow the instructions from our team on the ground.

Be patient, some things may be different:

• Latecomers are advised they may not be seated with their party and may be seated in an empty space at the back of the venue at the usher’s discretion.
• If you or a member of your party appear to have flu-like symptoms, it is within our rights to ask you to leave, and we strongly encourage you and your party to get tested. We will provide you with a mask for you to travel safely while exiting the venue.
• Please be patient with our team; we are doing all we can to keep you safe. Be considerate of your fellow attendees and try your best to understand the challenges event organisers are facing.

Please also consider your own safety and wellbeing, and whether attending is the right thing for you. By attending a Sydney Peace Foundation event at this time, you voluntarily assume the risks posed by COVID-19.

SYDNEY PEACE FOUNDATION WILL CONTINUE TO BE GUIDED BY THE NSW GOVERNMENT’S HEALTH GUIDELINES AND WILL PROVIDE UPDATES TO THIS INFORMATION.